POPIA notice

Lawful basis

We process your information to perform the lift-club service you signed up for, to meet financial record-keeping obligations, and for the legitimate interest of rider safety during emergencies.

Special categories

Location pins and emergency proof photos are treated as sensitive. Pins are stored as coarse geohashes for matching, and proof photos live in a private bucket that is purged automatically after 12 months.

Your rights

• Access the personal information we hold about you.
• Correct your pins, contact details and club membership.
• Object to processing that is not needed to run your lift club.
• Request deletion of your account and associated proof photos.
• Lodge a complaint with the Information Regulator of South Africa.

Information officer

Email privacy@commuteclub.co.za — we respond to data requests within 30 days.